Your tailored customer experience
Hireserve ATS delivers recruitment software with a human touch. We pride ourselves on providing the utmost care and high quality service for our customers. From your implementation, through to Go Live and beyond, we’ll be here to help.
With our dedicated and tailored support, starting your journey with us couldn’t be easier! Here you’ll discover how we can help you take your recruitment process to the next level and how we’ve helped others achieve and exceed their recruitment goals.
“Thank you Hireserve… You make my life easier every day. This is easily the best system I have used, with the very best support.”
Your journey with Hireserve
One.
It all starts with a phone call
At Hireserve we believe the best way to start a positive relationship is to get to know each other. Once you’ve made an enquiry, we’ll ask to schedule a call with you.
We love to hear about your organisation’s history, how you work, current challenges, future objectives and perhaps even your favourite biscuit!
Two.
After our call
We’ll then schedule in a demo. We tailor our demos to each organisation, so you’ll find out exactly how Hireserve ATS can help you.
You’ll get to see Hireserve ATS in action, and have an in-depth look at the powerful features we provide to streamline your recruitment process.
Three.
Implementation and training
Your implementation phase will be carefully customised to suit you and your business needs. By working closely and collaboratively with you and your team, we ensure Hireserve ATS is configured to complement your unique processes and requirements perfectly. For the time being, we are running implementations remotely.
After implementation, we’ll conduct comprehensive user training tailored to your needs.
Left – Caleb Chatfield, Solutions Consultant
Four.
Go Live
Once you’re comfortable and ready to ‘remove the training wheels’, you’ll be all set to streamline and improve your recruitment process and candidate experience with Hireserve ATS.
As a Hireserve customer, you’ll also gain access to the Hireserve Hub where you can find useful resources such as:
User guides | Webinars | Customer events | System updates | Product ideas | and more…
Five.
We’re never far away
Our specialised customer care and support team are always on hand to assist you with any queries you may have. Simply contact us by phone, email or web chat, and we’ll gladly assist you with care and professionalism.
Left – Emma Johnson. Helen Fendley and Chun-Yu Tsang
Hireserve ATS is trusted by...
“The Hireserve team have been consistently extremely helpful. Their support has been nothing less than exceptional!”
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Who are the humans behind Hireserve?
The company was founded by Jeremy and Karen Ovenden over 20 years ago! Since then we have grown into a team of creative and persistent innovators who are dedicated to building the most flexible, intuitive and powerful ATS out there.
While we may be a technology company, the heart of our business will always be the people in our team. With our award winning service and boundless talent, we help organisations around the world attract, engage and recruit the ultimate talent.